Assisting Customers with LiveChatAI – Leveraging AI and live chat for enhanced support
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Eliminate wait times for customer support and decrease the number of support tickets by using an AI-powered chatbot that is always available.
Customize your AI chatbot with specific prompts and personalized responses, and even give it a name!
You can switch between GPT 3.5 Turbo and GPT-4 to ensure that your chatbot can handle any complex customer query.
Provide exceptional customer support 24/7 with an AI chatbot. You can set the active hours of your chatbot to be online all the time or only when your human support team is offline.
Establish rules for the chatbot-to-human handoff, allowing a live agent to step in and provide additional clarity and support to users.
LiveChatAI can connect with users on multiple messaging platforms such as Intercom, Slack, and WhatsApp.
Moreover, your new chatbot will be able to collect customer emails so that your team can follow up when they log back on.
Combine AI and human support across messaging channels like WhatsApp and Slack. Train your AI chatbot with your own content, enabling it to provide relevant answers to any customer query.
Allow the chatbot to crawl your website via URL or sitemap to learn everything about your business. You can select which pages to use for training data and remove irrelevant content, such as your login page.
With every response, users can click a button to see the source of the information and explore further.
Train your chatbot using specific content from your website. Integrate the chatbot on your website as a page embed or a floating chat widget that users can access from anywhere.
LiveChatAI can answer queries in 95 languages, allowing you to respond to customer inquiries from almost any part of the world.
The more questions the bot answers, the more it learns, improves its responses, and enhances the overall customer support experience.
Answer inquiries in 95 languages and improve your customer support over time. With the right tool, you can start each day with a clean slate of customer support tickets.
That’s because LiveChatAI supports your team with a ChatGPT-powered chatbot that is trained to understand your entire business.
Provide smarter customer support. Get lifetime access to LiveChatAI today!
